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Managed Services

Running a business is tough without IT headaches. Our Managed IT Services handle everything—from system monitoring to on-call support—so you can focus on what matters.

Tailored Support for Small and Medium Businesses

We know every business is different. That’s why our IT services aren’t one-size-fits-all. We’ll build a support plan around what your business needs, covering everything from network management and cybersecurity to printers, desktops, and communication systems.

With indepth IT Solutions, you get more than just quick fixes. Our Sydney-based helpdesk provides fast, reliable support, remotely or onsite, to minimize downtime and keep your team productive. We monitor your systems 24/7 to catch issues before they cause problems, and we put strong security measures in place to protect your data. Plus, with a dedicated account manager and clear monthly reports, you’ll always know how your IT is performing and where improvements can be made.

  • Prompt support for your staff
  • Reduced downtime
  • Enhanced security
  • One contact for issue management
  • Dedicated Account Management
  • Monthly reporting

Advanced Threat Protection (ATP)

Benefit : Real-time threat detection, analysis, and response 24 x 7

Managed Detection and Response (MDR)

  • Covers desktops, network (e.g. Firewall) and Microsoft 365
  • 24 x 7 Managed SOC (Security operations Centre)

Monitoring and alerting on Cloud account activity

  • Advanced protection for Cloud accounts, e.g. Microsoft 365, Salesforce
  • Identify anomalies in user behaviour that might indicate a breach
  • Automated threat remediation
  • 24 x 7 Managed SOC (Security operations Centre)

Device Protection

Advanced device protection integrating into the ATP

  • Standard Antivirus
  • Advanced Antivirus / Endpoint Detection and Response (EDR)
  • Ransomware Detection

Endpoint and System Backup

Recovery of data and devices

  • User Awareness Training
  • User Account Compromise Monitoring on the Dark Web
  • Email Protection / Anti-Phishing
  • Software to securely store passwords
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