Level 8/8 West St, North Sydney NSW 2060
User & System Support
Services
We supply and install a broad range of IT products at competitive prices
To get a quote call:
(02) 8907 4222indepth IT Solutions offer several options for supporting the customers’ desktop and IT system from hourly rate support as required through to comprehensive support for a fixed monthly fee.
Whether your IT system is On-premise, Cloud based or combination, help prevent extended system downtime and business interruptions by engaging indepth IT Solutions to manage your IT system and support your staff.
Customised IT support to meet your exact needs
User Support
Remote user support is provided by Helpdesk via phone and email during business hours. Advanced management tools are installed on support devices and remote control utilities are employed to resolve issues promptly.
Simply choose one of our standard offerings, then add advanced services to meet your exact business requirements and budget. Our advanced services include extended hours support, onsite coverage and custom application support.
System Support
Advanced options (such as, extended hours support, onsite coverage and custom application support) can be individually added to our standard offerings, allowing you to create a customised and comprehensive support services for your core IT infrastructure.
Our System Management services give you peace of mind that the core elements of the IT system are being pro-actively managed for a low monthly fixed fee. We include monitoring of all core equipment, 24 hours a day x 7 days a week.
In the spirit of reconciliation we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.